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Building the future of digital payments for businesses

At Ciro Pay we build integrated payment infrastructure that helps businesses grow, scale, and manage their finances with confidence.

    Ciro Pay team

    Introduction

    At Ciro Pay, we understand that your privacy is your most valuable asset. We believe transparency is the foundation of trust, which is why we designed this privacy policy to show you exactly how we handle your data.

    We are committed to collecting only the minimum information needed to provide you with secure, seamless payment services — and we never sell your personal data to any third party.

    Information We Collect

    We collect different types of information to keep our services running efficiently, including:

    Information you provide directly when creating an account or making transactions.
    Technical data collected automatically when you use our apps and website.
    Information obtained from our financial services and identity verification partners.

    Information You Provide

    Registration Info

    Name, email address, and date of birth to set up your profile.

    Payment Info

    Bank account details, credit cards, and transaction history.

    Contact Info

    Phone number and mailing address for communication and technical support.

    Registration Information in Detail

    When registering with Ciro Pay, we ask you to provide accurate information to verify your identity and prevent fraud. This includes but is not limited to:

    • National ID or passport (for KYC purposes).
    • A personal photo for biometric verification.
    • Registered address as proof of residence.

    Voluntary Activities & Surveys

    "Your participation in our surveys helps us build a financial product that meets your expectations. We guarantee the confidentiality of this data and use it exclusively for research and development."
    Important Note

    Participation in voluntary activities is not a condition for using our services. You can always choose not to provide this information without any impact on your account.

    Automatically Collected Information

    Device Info & Identifiers

    We collect information about the devices you use to access our services, including device model, operating system, and unique device identifiers (IMEI/IDFA) to keep your account secure.

    Geolocation Information

    Based on your device permissions, we may collect precise location data via GPS to provide fraud protection features and local offers.

    Cookies

    We use cookies and similar tracking technologies to improve your experience, remember your preferences, and understand how you interact with our platform. You can control cookie settings through your browser.

    Note: Disabling essential cookies may cause some payment functions to stop working.

    Information Sharing

    We only share your data in the following cases:

    With service providers who assist in our operations (such as payment processors).
    When required by law or in response to legal requests from authorities.
    To protect our rights, our users' safety, and prevent fraud.

    Data Retention

    We retain your personal data only for the period necessary to fulfill the purposes described in this policy, or as required by law (for example, financial regulations require keeping transaction records for up to 10 years).

    Data Protection

    We use AES-256 encryption to protect stored data and TLS protocols to secure data in transit. Our systems undergo regular security reviews and third-party penetration testing to ensure they remain impenetrable.

    Your Rights

    As a Ciro Pay user, you have the right to:

    Access your data
    Correct inaccurate information
    Request deletion of your data
    Data portability

    Contact Us

    If you have any questions or inquiries about our privacy policy, don't hesitate to reach out through the following channels:

    Emailprivacy@ciropay.com
    Live SupportAvailable 24/7 in the app